Terms of Use

Introduction

Welcome to Headstart Warranty Group. By accessing our website (https://www.headstartwarrantygroup.com/), you agree to these Terms of Service. Please read them carefully.

Use of Service

Services provided by Headstart Warranty Group are subject to the terms of this agreement. You agree to use our services lawfully and with respect to our policies and applicable laws.

Intellectual Property

All content and materials available on our website are the intellectual property of Headstart Warranty Group and are protected by applicable laws.

User Obligations

You agree to provide accurate information when required and maintain the confidentiality of your account details.

Mobile Messaging Program Terms

By providing your phone number and consenting to receive text messages, you agree to receive recurring marketing messages from Headstart Warranty Group at the number provided. These messages may be sent using an autodialer.
Consent is not a condition of purchase.
Message frequency varies.
Message and data rates may apply.
To opt out, reply STOP.
For help, reply HELP or contact us at 888-964-1899.
We reserve the right to change the messaging program or terminate it at any time.
Carriers are not liable for delayed or undelivered messages.

Disclaimers

Our services are provided “as is.” Headstart Warranty Group disclaims all warranties and guarantees regarding our services and the use of our website.

Limitation of Liability

Headstart Warranty Group will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.

Amendments

We reserve the right to amend these terms at any time. Your continued use of the website constitutes acceptance of any changes.

Governing Law

These Terms of Service are governed by the laws of the jurisdiction where Headstart Warranty Group is established.

Contact Us

For any questions about these Terms of Service, please contact us through our website.

Buying a car has always been a chore for me and my husband. During the purchasing process we met with a finance manager and when he suggested we buy the Protection Plan, I thought it was just another way for the dealership to make money. We weighed out the options and finally agreed to buy a contract, and we are so glad we did! The dealership and HWG have been a pleasure to deal with.

Having the ability to offer customers a HWG Protection Plan makes my job easy. I have always understood that to be an excellent salesperson, you need to believe in what you are selling. I have so much faith in HWG that I bought contracts for both of my own personal vehicles.

I bought my Volvo with the intentions that I would be keeping it for quite a few years. As luck would have it, a month after the manufacturer’s expired, my power window stopped working. That’s when my HWG Service Contract kicked in and everything was repaired at no cost to me. Having that extra protection has been nothing but a pleasant experience for me and my car!

We have been selling HWG Service Contracts for over 10 years now, and it is still the only extended service plan we make available to our customers. The employees at HWG have always stood behind their product and have not only provided us with superior customer service but have gone beyond our expectations countless times.

When I was buying my vehicle and the salesperson mentioned a service protection plan, my first response was “thanks but no thanks”. But after he politely explained and showed me how extensive the list of coverage was, I was impressed enough to buy it. Well 3 years have passed and I think the has more than paid for itself. I’m convinced I made the right decision!

The day I brought home my newly purchased Mercedes for the first time was one of the fondest memories of my life. So, you can imagine how distraught I was when my air conditioning failed 300 miles from home while I was vacationing with my family. I called HWG and not only did they find a local repair shop for me, but they helped speed up things very quickly to get me back on the road and vacationing with my family in no time.

As a service manager for over 25 years, I have had dealings with numerous service contract companies and insurance companies. HWG is by far the finest and most pleasurable to work with. Their friendly, courteous staff makes the claim process easy and painless. I recommend HWG to all my service customers.