We Want to Hear From You!

Got Questions?

We’ve got answers. Fill out the form below or call/email us at one of the contacts below.
For all claims filing assistance, please have your service advisor call our claims department at the number below.

Contact Us

Corporate Headquarters

General Inquiries

info@headstartwarrantygroup.com

888-964-1899, Option 2

Contract Changes

adminsupport@headstartwarrantygroup.com

888-964-1899, Option 2

Dealer Setup

dealersetup@headstartwarrantygroup.com

888-964-1899, Option 2

Agent Support

agentsupport@headstartwarrantygroup.com

888-964-1899, Option 2

Claims Inquiries

888-964-1899, Option 4 (Mechanical Claims)

888-964-1899, Option 5 (RV/Trailer Claims)

Claim Payments

payments@headstartwarrantygroup.com

888-964-1899, Option 6

Headstart General Agency – Insurance

info@headstartgeneralagencyllc.com

GAP Claims & Cancellations

gap@headstartwarrantygroup.com

Cancellations

cancellations@headstartwarrantygroup.com

Headstart HomeGuard

homeguard@headstartwarrantygroup.com

Roadside Assistance

888-904-2281 (Headstart Auto RSA)

904-474-9469 (Direct RSA Number)

Sales Support

888-964-1899, Option 8

Ancillary Claims

ancillaryclaims@headstartwarrantygroup.com

Marketing Supplies

supplies@headstartwarrantygroup.com

Affiliates

direct@headstartwarrantygroup.com

Buying a car has always been a chore for me and my husband. During the purchasing process we met with a finance manager and when he suggested we buy the Protection Plan, I thought it was just another way for the dealership to make money. We weighed out the options and finally agreed to buy a contract, and we are so glad we did! The dealership and HWG have been a pleasure to deal with.

Having the ability to offer customers a HWG Protection Plan makes my job easy. I have always understood that to be an excellent salesperson, you need to believe in what you are selling. I have so much faith in HWG that I bought contracts for both of my own personal vehicles.

I bought my Volvo with the intentions that I would be keeping it for quite a few years. As luck would have it, a month after the manufacturer’s expired, my power window stopped working. That’s when my HWG Service Contract kicked in and everything was repaired at no cost to me. Having that extra protection has been nothing but a pleasant experience for me and my car!

We have been selling HWG Service Contracts for over 10 years now, and it is still the only extended service plan we make available to our customers. The employees at HWG have always stood behind their product and have not only provided us with superior customer service but have gone beyond our expectations countless times.

When I was buying my vehicle and the salesperson mentioned a service protection plan, my first response was “thanks but no thanks”. But after he politely explained and showed me how extensive the list of coverage was, I was impressed enough to buy it. Well 3 years have passed and I think the has more than paid for itself. I’m convinced I made the right decision!

The day I brought home my newly purchased Mercedes for the first time was one of the fondest memories of my life. So, you can imagine how distraught I was when my air conditioning failed 300 miles from home while I was vacationing with my family. I called HWG and not only did they find a local repair shop for me, but they helped speed up things very quickly to get me back on the road and vacationing with my family in no time.

As a service manager for over 25 years, I have had dealings with numerous service contract companies and insurance companies. HWG is by far the finest and most pleasurable to work with. Their friendly, courteous staff makes the claim process easy and painless. I recommend HWG to all my service customers.