AWS outage affecting phone lines
AWS outage affecting phone lines

Privacy Policy

This Privacy Policy outlines how we collect, use, and protect the personal information of our website visitors. We are committed to maintaining the privacy and confidentiality of any information provided to us. By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect various types of information when you interact with our website, including:
Personal Information: This may include your name, contact information (such as email address, phone number), and any other information you voluntarily provide to us.

Usage Data: We may collect non-personally identifiable information about your interactions with our website, such as IP address, browser type, operating system, referring URLs, and pages visited. This information is used to analyze trends and improve the website experience.

How We Use Your Information

We use the collected information for the following purposes:

To provide and personalize our services
To respond to inquiries, requests, or provide information
To improve our website, products, and services
To send periodic emails or newsletters with relevant updates and information (you may opt-out at any time)
To comply with legal obligations or enforce our terms and policies
Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or serving you.

SMS Messaging & Communications

By providing your phone number, you consent to receive marketing and transactional text messages from Headstart Warranty Group. We collect and store your phone number and messaging metadata (such as message frequency, delivery status, and carrier information) solely for the purpose of sending SMS communications. Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
You may reply HELP for assistance.
We do not sell or share your phone number with third parties for their own marketing purposes.
Your phone number is only shared with our SMS delivery partners as necessary to send messages.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of data transmission or storage over the internet is completely secure, and we cannot guarantee absolute data security.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your website experience. These technologies collect information about your browsing activities on our website and help us analyze user behavior, improve functionality, and personalize content. You can manage your cookie preferences through your browser settings.

Links to Third-Party Websites

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised version on our website. We encourage you to review this policy periodically for any updates.

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Riley C.
Riley C.
★★★★★
Dallas, TX
Buying a car has always been a chore for me and my husband. During the purchasing process we met with a finance manager and when he suggested we buy the Protection Plan, I thought it was just another way for the dealership to make money. We weighed out the options and finally agreed to buy a contract, and we are so glad we did! The dealership and HWG have been a pleasure to deal with.
Jonathan H.
Jonathan H.
★★★★★
New York, NY
Having the ability to offer customers a HWG Protection Plan makes my job easy. I have always understood that to be an excellent salesperson, you need to believe in what you are selling. I have so much faith in HWG that I bought contracts for both of my own personal vehicles.
Ellen P.
Ellen P.
★★★★★
Las Vegas, NV
I bought my Volvo with the intentions that I would be keeping it for quite a few years. As luck would have it, a month after the manufacturer’s expired, my power window stopped working. That’s when my HWG Service Contract kicked in and everything was repaired at no cost to me. Having that extra protection has been nothing but a pleasant experience for me and my car!
Richard S.
Richard S.
★★★★★
Miami, FL
We have been selling HWG Service Contracts for over 10 years now, and it is still the only extended service plan we make available to our customers. The employees at HWG have always stood behind their product and have not only provided us with superior customer service but have gone beyond our expectations countless times.
Aimee T.
Aimee T.
★★★★★
Atlanta, GA
When I was buying my vehicle and the salesperson mentioned a service protection plan, my first response was “thanks but no thanks”. But after he politely explained and showed me how extensive the list of coverage was, I was impressed enough to buy it. Well 3 years have passed and I think the has more than paid for itself. I’m convinced I made the right decision!
Dave N.
Dave N.
★★★★★
Chicago, IL
The day I brought home my newly purchased Mercedes for the first time was one of the fondest memories of my life. So, you can imagine how distraught I was when my air conditioning failed 300 miles from home while I was vacationing with my family. I called HWG and not only did they find a local repair shop for me, but they helped speed up things very quickly to get me back on the road and vacationing with my family in no time.
Ron S.
Ron S.
★★★★★
Boston, MA
As a service manager for over 25 years, I have had dealings with numerous service contract companies and insurance companies. HWG is by far the finest and most pleasurable to work with. Their friendly, courteous staff makes the claim process easy and painless. I recommend HWG to all my service customers.
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